The stay was highlighted by the fresh, clean room and the comfortable bed. Enjoying a nice breakfast with unlimited fresh pancakes and a variety of other options set a pleasant tone for the day. This hotel is an excellent choice for a comfortable and enjoyable stay.

Comfortable Stay with Friendly Service

My single-night stay was enjoyable! The staff made me feel welcome and took care of any issues promptly. The pool area was fun, though there were some noisy guests. Make sure to visit nearby restaurants for great local cuisine! I felt at home during my visit.

I had a fantastic stay. the breakfast options were abundant with delicious extras, the room was impeccably clean, and the housekeeping was friendly and accommodating. Would definitely come back!

Family-friendly hotel experience

The shampoo, conditioner and body wash attached to the wall in the shower were great, I’m picky with that stuff but I really liked them. Plus, the beds were comfortable enough for our whole family to get a good night's sleep, which is rare in hotel stays.

It wasn't exactly inexpensive, but still acceptable for what we got.

The hotel was very family-friendly, and the staff was fantastic! They helped us with everything, from check-in to breakfast. I especially loved the cleanliness and comfort of our room. The kids enjoyed the pool, which was a great way to unwind after a long day.

My kids wished there were more snack options in the pantry for late-night cravings.

great experience but refund issue

The staff handled our requests efficiently during our stay. The room was spacious with a comfortable layout that worked well for our family. The breakfast options exceeded our expectations, offering a variety of choices to start our day.

I experienced difficulty getting a refund for a canceled reservation.

This was a solid choice for a quick visit in Mason City with good value. The breakfast had a good variety of choices, and I loved the cinnamon rolls they served as a dessert when the pancake machine was broken. Be sure to check out breakfast early to get the best options.

I found my stay here comfortable. The bed provided a good night's rest for my road trip. The staff helped make everything smooth, showing attention and care. I appreciated the quiet atmosphere, perfect for relaxing after long travels. I enjoyed the well-stocked bathroom amenities during my stay with friends. My partner and I also liked the freshly made breakfast options each morning.

The Holiday Inn Express & Suites, Mason City, An Ihg Hotel impressed me with its accessible layout and cozy decor. Common areas were bright and inviting, while our room featured comfortable beds that made it feel like a home away from home.

More seating in common areas would be beneficial.

The Holiday Inn Express provided a clean and modern environment, with comfortable beds and spacious rooms that included a mini fridge and microwave. The staff were professional and helpful, especially Crystal who assisted with various requests. Breakfast options met the expected standards, offering a decent variety to start the day.

The gym equipment was limited and often occupied during peak hours.

i had a pleasant long stay at this hotel in mason city. the comfortable beds and the cleanliness of the rooms exceeded my expectations from my last visit. the staff were very helpful, especially with my specific requests for housekeeping.

the breakfast choices were limited.

The stay was great overall. The staff were professional and helped us with our various requests, especially Crystal. The room was clean and modern. We appreciated having a mini fridge and microwave. Breakfast had a decent variety to kickstart our days, although the gym equipment was a bit limited during busy hours.